IT-Computer Support Technician

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Technical Diploma

Program Number:

311546

Credits:

27.00

Financial Aid Eligible

Typical Start:

Fall

Hands-on learning in the Computer Support Technician program can lead you to employment as a level-one tech. You’ll learn the necessary skills to install, diagnose, and repair hardware and offer support to computer users in a business environment. The course covers networking, scripting, and server administration.

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Estimated Program Costs

Graduation Employment Stats

Career Opportunities

Computer Specialist

Computer Technician

Data Entry Technician

Help Desk Technician/Specialist

Client Service Specialist

Program Outcomes

Living responsibly
Refining professionalism
Cultivating passion

Utilize appropriate application software to facilitate efficient business operations
Provide entry level technical support for a Help Desk
Set up and support a basic network
Install, configure, and support computer hardware and operating systems
Demonstrate a strong work ethic, utilize time management skills, display initiative, and work cooperatively as part of an effective team

Admission Requirements

College Requirements

Application

$30 Application Fee

Software and Technology

This program requires specific software and technology to complete classwork. Click here to see the list of items you will need for your courses.

If you do not have access to the items listed for your program, or if the items you have do not meet the requirements, resources may be available. Submit a Student Resource Request using our online form.

Internet access is required to access student accounts from off campus. The Learning Commons can provide information on free, off-campus Wi-Fi spots. Contact them at LearningCommons@westerntc.edu or call 608-785-9198.

For additional specifications, please review Technology and Software Recommendations for Most Classes on Western’s IT Knowledgebase.

Career Pathways

This program is part of a career pathway, a laddered approach to career education. It allows you to earn employer-recognized credentials that lead to job and career advancement.