IT-Computer Support Technician

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Technical Diploma

Program Number:

311546

Credits:

28.00

Financial Aid Eligible

Typical Start:

Fall

Western's Computer Support Technician program offers a hands-on learning experience that can pave the way to employment as a level-one technician. This technical diploma will equip you with essential skills, transforming you into an adept problem-solver and an attentive listener with a strong technical foundation in hardware, software, and network maintenance, along with a fundamental understanding of programming.

Your training will occur in both Western's Student-Run Help Desk and the classroom, ensuring a comprehensive and immersive experience that prepares you for a successful career in the field of computer support.

Explore Courses

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Estimated Program Costs

Graduation Employment Stats

Career Opportunities

Computer Specialist

Computer Technician

Data Entry Technician

Help Desk Technician/Specialist

Client Service Specialist

Program Outcomes

Living responsibly
Refining professionalism
Cultivating passion

Provide entry level end user support
Manage operating systems and application software
Support information technology hardware
Provide basic network support for existing network installations

Admission Requirements

College Requirements

Application

$30 Application Fee

Software and Technology

This program requires specific software and technology to complete classwork. Click here to see the list of items you will need for your courses.

If you do not have access to the items listed for your program, or if the items you have do not meet the requirements, resources may be available. Submit a Student Resource Request using our online form.

Internet access is required to access student accounts from off campus. The Learning Commons can provide information on free, off-campus Wi-Fi spots. Contact them at LearningCommons@westerntc.edu or call 608-785-9198.

For additional specifications, please review Technology and Software Recommendations for Most Classes on Western’s IT Knowledgebase.

Career Pathways

This program is part of a career pathway, a laddered approach to career education. It allows you to earn employer-recognized credentials that lead to job and career advancement.