Counseling and Case Management Services | Western Technical College

Counseling and Case Management Services

Attending college can be stressful. We can help! To make an appointment, please contact us via email using the button below.

Western provides comprehensive counseling services to students at no cost. As trained professionals, our counselors can effectively navigate complex personal, academic, and career barriers that can affect your classroom and future workplace success. 

Referring Students for Help - Western's Care Team

If you are concerned about the well-being of a fellow student, you are encouraged to refer them to the Western Care Team. A Care Team member will reach out to the student and offer assistance. For more information visit the Care Team site.

Western faculty and staff are committed to changing the way we talk about mental illness. Please click on the link below to learn more about this national movement.

Campaign to Change Direction

Services

Western Counseling and Case Management Professionals provide supportive counseling services to students who are struggling with personal issues. Our strengths-based, holistic, wrap-around service model is designed to promote resilience, well-being and student retention at the College. As a Department, we believe that students possess the ability and courage to move themselves forward when provided the environment and support necessary to do so.

Our Case Managers will continue to triage students to the most appropriate personnel at the College or in the community based on the presenting issue. Following a brief intake conversation, the CM will help coordinate services in an attempt to keep the student on track to meet their goals at the College. Examples of non-academic, life situations that may necessitate a referral to outsides agencies include:

  • Financial hardships/insecurities
    • Housing/utilities
    • Food
    • Daycare
    • Insurance/health care
    • Clothing
  • Involvement with multiple external service agencies
    • County Human Services
    • DVR
    • Law Enforcement
    • Therapist

Likewise, our Professional Counselors will work individually with students whose mental health symptomology is impairing their success at Western. Much of the work will focus on changing behaviors/attitudes in order to positively impact students’ success. Typical concerns include:

  • Transition and change
  • Uncertainty about goals and direction
  • Personal relationship conflicts, domestic violence concerns
  • Family concerns
  • Grief and loss
  • Suicidal thinking
  • Stress, depression, and anxiety
  • Lack of motivation and/or concentration difficulties
  • Crisis work

We are committed to the idea of “every student, every day”. Our Department is student-ready and able to provide individuals with they help they need in the time, place and manner that is in alignment with their expectations, values and beliefs. We will do everything we can help you get to where you want to go.

Our Professionals

Our professionals serve Western's La Crosse and regional locations through in person (La Crosse only), Zoom, and phone.

After Hours Help and Resources

After Hours Help

If you need help after regular office hours, contact:

  • Life Threatening Emergency: 911
  • Western Campus Security (on campus emergency): 608-785-9191
  • Great Rivers 24-hour helpline: 211 (land line) or 800-362-8255
  • Text “HOPELINE” to 741741

Resources

Contact Us

For concerning mental health needs after business hours, please call 211 (Great Rivers 211). If this is an emergency, please call 911. To contact us:

Counseling and Case Management Services
Student Success Center, Room 221
400 7th Street North
La Crosse, WI 54601

Phone: