IT-Computer Support Technician
- Technical Diploma
Program Number:
Program Credits:
Estimated Total Cost:
Typical Start:
Western's Computer Support Technician program offers a hands-on learning experience that can pave the way to employment as a level-one technician. This technical diploma will equip you with essential skills, transforming you into an adept problem-solver and an attentive listener with a strong technical foundation in hardware, software, and network maintenance, along with a fundamental understanding of programming.
Your training will occur in both Western's Student-Run Help Desk and the classroom, ensuring a comprehensive and immersive experience that prepares you for a successful career in the field of computer support.
IT-Computer Support Technician 2021, 2022, & 2023 Graduation Employment Stats
| Graduates | 9 |
| Graduates Responding | 5 |
| Employed in Related Occupation | 1 |
| Employed in Non-related Occupations | 1 |
| Seeking Employment | 0 |
| Continuing Education | 3 |
| Not in Labor Market | 3 |
Salary Data - Related Employment
| Part Time | Full Time | |
|---|---|---|
| Responding | 0 | 0 |
| Average Hours Per Week | ||
| Average Hourly Wage | ||
| Hourly Wage Range | ||
| Average Annual Salary |
Respondents in Related Occupations
Career Opportunities
Program Outcomes
- Provide entry level end user support
- Manage operating systems and application software
- Support information technology hardware
- Provide basic network support for existing network installations
Admission Requirements:
College Requirements
Application:
Application Fee:
Software and Technology
This program requires specific software and technology to complete classwork. Click here to see the list of items you will need for your courses [1].
If you do not have access to the items listed for your program, or if the items you have do not meet the requirements, resources may be available. Submit a Student Resource Request using our online form [2].
Internet access is required to access student accounts from off campus. The Learning Commons can provide information on free, off-campus Wi-Fi spots. Contact them at LearningCommons@westerntc.edu [3] or call 608-785-9198.
For additional specifications, please review Technology and Software Recommendations for Most Classes [4] on Western’s IT Knowledgebase.
Career Pathways:
IT-Computer Support Technician
Prior Learning:
Previous education and work experience could qualify for Credit for Prior Learning, saving you time and money. Find out more [5] about what may apply to this program.
Technical Diploma:
Associate Degree:
Courses
Western offers most courses in a 7-week format, but course length can vary. There are two 7-week sessions in each term, so courses listed below may not be taken at the same time. See www.westerntc.edu/7-weeks [6] for more information.
This course list gives you an idea of what coursework will be required but is not the official list. Current students should use the MyWestern [7] self-service portal for academic planning.